Privacy Policy
Last updated: 6 September 2026
This is a starter privacy policy intended as a working draft for FF Swift Couriers. It should be reviewed by a qualified legal advisor before publication to ensure full compliance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
FF Swift Couriers ("we", "us", "our") provides courier and delivery services across Greater Manchester. This policy explains how we collect, use and protect personal information when you use our website or request our services.
2. Information We Collect
When you request a quote or contact us, we may collect:
- Your name, email address and phone number
- Company name, where applicable
- Pickup and delivery postcodes and dates
- Details of the goods to be collected or delivered
- Any additional information you choose to provide
3. How We Use Your Information
We use the information you provide to:
- Respond to quote requests and enquiries
- Arrange and carry out collection and delivery services
- Communicate with you about your delivery
- Maintain records as required for our business operations
4. How We Share Your Information
We do not sell your personal information. Information submitted through our forms is sent securely via our email service provider to our team for the purpose of responding to your request. We do not share your information with third parties for marketing purposes.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
6. Your Rights
Under UK data protection law, you have rights including the right to access, correct or request deletion of your personal information. To exercise these rights, please contact us at info@ffswtftcouriers.co.uk.
7. Cookies
Our website does not use non-essential tracking cookies. If this changes, this policy will be updated to reflect the cookies in use and how to manage them.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@ffswtftcouriers.co.uk.